Shipping policy
Last updated: April 2026
This Shipping Policy outlines how orders are processed, shipped, and handled once they leave our facility.
Order Processing
All orders are fulfilled Monday–Friday during regular business hours (7:30am–4:00pm Pacific Time).
- Orders placed during business hours are typically processed the same day
- Orders placed after business hours will be processed the next business day
- Orders placed on weekends or observed holidays will be processed on the next available business day
Shipping Methods & Timing
Shipping options and delivery estimates are provided at checkout.
👉 Shipping time refers to transit time after your order has been processed and shipped.
Once your order leaves our facility, delivery timing is handled by the carrier and may vary based on location and conditions.
Expedited / Overnight Shipping
Expedited and overnight shipping options are available for eligible items.
- Orders must be placed by 1:00pm Pacific Time for same-day processing when possible
- Orders placed after the cutoff time will ship the next business day
👉 The selected shipping speed applies once the order has been processed and shipped.
We do our best to move orders out quickly, but carrier timelines are not guaranteed.
International Shipping
We ship internationally to many locations.
Please note:
- Customers are responsible for all customs duties, taxes, and import fees
- These charges are not included at checkout and are determined by your local authorities
- International shipments may be delayed due to customs processing, which is outside our control
Freight Shipments (Machines)
Large equipment, including full juicer systems, is shipped via freight.
👉 These shipments are not processed through the website and are arranged directly with you as part of your order.
Freight shipments may involve additional coordination, scheduling, and delivery requirements.
Shipping Delays
While we do everything we can to process and ship orders quickly, delays can occur due to:
- Carrier issues
- Weather conditions
- High shipping volume
- Customs processing (for international orders)
👉 Once an order has been shipped, delivery timing is outside our control.
Shipping Address Accuracy
Please double-check your shipping information before placing your order.
👉 We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.
Lost or Damaged Packages
All shipments are insured for full value.
If your order is lost or arrives damaged:
- Contact us as soon as possible
- Please keep all packaging and provide photos if possible - IMPORTANT: take photos prior to opening package if damage is visible
- We will handle communication with the carrier and assist with the claims process
In some cases, the carrier may require your participation to complete the claim.
👉 Resolution is dependent on the carrier, but we will do our best to help you reach a fair outcome.
Contact Us
If you have questions about your order or shipping:
- 📧 orders@juicedrite.com
- 📞 800-590-9670
- 🌐 https://www.juicedrite.com/contact
Mailing Address:
Juiced Rite, LLC
514 S Springbrook Rd
Newberg, OR 97132
United States