What you might notice

• No lights
  
• No motor noise
  
• Machine completely unresponsive
  

Quick Checks

• Confirm the machine is plugged in securely and plug is intact

• Check that the outlet has power

• Verify the breaker for that outlet hasn’t tripped

• Confirm the emergency stop button is released (check side E-stop also on older models)

• Make sure the main power switch is turned on

If the machine still won’t power on, contact support.

What you might notice

• Machine has power
  
• Lights are on
  
• But shredder or press won’t start
  

Quick Checks

• Confirm the correct button or switch is being used

• Confirm the button or switch are functioning correctly

• IF SHREDDER IS NOT STARTING: Check that shredder sensor is aligned and cable is intact at both ends

• Verify the speed control is set at a noticeable speed

If the machine still won’t start, contact support.

What you might notice

• Press plate stays in place
  
• Press starts but stops immediately
  
• Press does not move when cycle begins
  

Quick Checks

• Confirm the machine has powered on

• Confirm the press cycle has been started properly

• Verify hydraulic fluid is clear and tank is filled properly

• Inspect the chamber for anything preventing movement

If the press still won’t close, contact support.

What you might notice

• Oil under the machine
  
• Oil visible near hydraulic components
  

Quick Checks

• Clean machine thoroughly to help locate where the oil appears to be coming from

• Check the hydraulic oil level in the tank

• Inspect hoses and fittings for visible leaks and tighten as needed

• Confirm the machine has not been overfilled with oil

If oil continues leaking, stop using the machine and contact support.

What you might notice

• Button not returning to normal position
  
• Switch being "floppy"
  
• Machine not responding to controls
  

Quick Checks

• Inspect the button or switch for sticky residue or debris

• Make sure the button moves freely

• Turn the switch fully off and back on again

• Confirm the emergency stop is not engaged

If the control still isn’t functioning properly, contact support.

What you might notice

• Grinding
  
• Knocking
  
• Rattling
  
• Loud vibration
  

Quick Checks

• Stop the machine immediately

• Check for loose parts in hydraulic line or on press body

• Deep clean machine, especially under covers and on guide rail

• Inspect the shredder area for foreign objects

• Verify the shredder hub and blades are properly installed

If the noise continues, contact support before operating the machine again.

What you might notice

• Press cycle takes longer than usual
  
• Press plate moves slowly during close
  

Quick Checks

• Check the hydraulic oil level is at the appropriate level

• Verify the hydraulic oil filter is free of clogs and maintained properly

• Verify produce has been prepared properly before pressing

• Confirm press bags are not overfilled

• Run another 2-3 cycles to see if speed improves

If the press continues to move slowly, contact support.

What you might notice

• Press plate tilting during compression
  
• Press plate moving unevenly from side to side
  
• Bags shifting during pressing
  

Quick Checks

• Confirm press bags are evenly positioned with evenly distributed contents

• Confirm bags are properly filled

• Inspect the press plate for obstruction

• Thoroughly clean railing and guideblocks on press plate

If the press continues to move unevenly, contact support.