Refund policy

Last updated: April 2026

Thanks for shopping with Juiced Rite. We’re real people running real equipment, and we’ll always do our best to help you get what you need. That said, not everything can come back once it’s been put into use—so here’s how we handle returns.

What This Policy Applies To

Important: This Return & Refund Policy applies only to parts, accessories, and other non-equipment items purchased from Juiced Rite.

It does not apply to the purchase of commercial equipment, hydraulic presses, juicers, built-to-order equipment, remanufactured equipment, or custom manufacturing. Those purchases are governed by their own Sales Agreement, Terms & Conditions, and Warranty documents.

If you have questions about equipment before purchasing, we’re always happy to talk it through first.

Return Window

You may request a return within 14 days of receiving your order.

After that window, items are no longer eligible for return.

Return Eligibility

To be eligible for a return:

  • Items must be in resellable condition
  • Items may be opened, but must not be used or installed
  • Items must not be damaged after delivery

👉 Once a part has been installed or used, it is no longer eligible for a full refund.

In some cases, used items may qualify for partial credit at used value, at our discretion.

We also reserve the right to make exceptions when parts are used during troubleshooting with our team.

Non-Returnable Items

The following items are not eligible for return once used:

  • Press bags
  • Shredder blades
  • Press boards
  • Oil and oil filters
  • Shredder skirts
  • Any consumable or food-contact item

Additionally:

  • Any part that is damaged after installation or use is not eligible for return

Return Approval Required

Before sending anything back, you must contact us to request approval.

Once approved, we’ll provide return instructions and the correct return address.

👉 Returns sent without approval may not be accepted.

Refunds

Once we receive and inspect your return:

  • Approved items will be refunded to your original payment method
  • Refunds are processed within a reasonable timeframe after inspection

Please note:

  • Original shipping costs are non-refundable
  • Used or non-resellable items may be denied or issued partial credit at our discretion

Return Shipping

You are responsible for:

  • Return shipping costs
  • Ensuring the item arrives safely

We recommend using a trackable and insured shipping method, as we cannot issue refunds for items lost or damaged in transit.

Damaged or Defective Items

If something arrives damaged or isn’t working as expected, reach out to us as soon as possible.

In most cases, we’ll start with troubleshooting to make sure we’re solving the right problem.

From there, we’ll determine the best next step, which may include:

  • Replacement
  • Repair
  • Return (if applicable)

Exchanges

We only replace items if they are defective or damaged.

If you need the same item again, contact us and we’ll help you get it sorted.

Equipment & Custom Orders

Hydraulic presses, custom-built machines, and made-to-order equipment are:

👉 Non-returnable and non-refundable

These are built and configured specifically for your operation, so we encourage reaching out with any questions before purchasing.

Contact Us

If you need help with a return or have questions, reach out:

Mailing Address:
Juiced Rite, LLC
514 S Springbrook Rd
Newberg, OR 97132
United States